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Carriers

Distinguish yourself in a highly competitive industry with top-notch customer service and mobile solutions delivered by Proteus. With declining voice revenues, increased industry competition and voice/data convergence, mobile carriers need to navigate through industry trends and focus on personalized and relevant content.

Proteus fosters strong partnerships with clients such as AT&T by addressing these challenges through messaging, targeted content delivery and excellent customer service. Our platform includes enterprise messaging automation tools, campaign management, WAP site development and new media delivery. And it is all backed by comprehensive reporting and our professional expertise.

Our custom-built broadcast messaging tool consolidates and automates delivery of targeted subscriber campaigns and leverages Proteus' carrier-grade messaging platform. The administration portal was built with marketing teams in mind and features multi-tiered user access, campaign testing capabilities, scheduling, prioritization, real-time reporting and much more.

Through Via, mobile operators can set up instant responses to everyday customer queries through the auto-response module or set up a series of scheduled welcome messages through the alerts module. Utilize Swift™ to quickly and cost effectively create promotional or sponsored WAP sites. Create static informational pages, direct traffic to other WAP pages or keep content fresh through a standard RSS feed. Include custom or third-party advertising with a click of a button and generate additional revenues. Our Merx platform allows for the ultimate in personalization of a customer's mobile device by delivering binary content such as wallpapers, games and ringtones.

Proteus develops professional grade platforms that deliver a feature-rich, trouble-free subscriber experience. Our experience working with Tier 1 carriers and major media companies make us an ideal partner for carriers eager to gain traction in the mobile content and media space.

Proteus can help Carriers:

• Increase ARPU and reduce costs
• Deploy marketing initiatives faster with robust self-service tools
• Create cutting-edge user experiences that improve customer loyalty
• Consolidate messaging campaign management and reporting
• Maintain a high level of reliability through carrier-grade platforms
• Design a strategy with professional services consulting and custom development